Refund policy - Dardano's Shoes

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Refund policy

Return & Exchange Policy:

At Dardano’s Shoes, we understand that buying shoes online can be tough, and we are here to make that process as easy as possible.

You have 90 days to return your shoes for an exchange or a full refund. All we ask is that you return the shoes, or other merchandise, in unworn, original condition with their original packaging.

Please visit Dardanos.com/returns to initiate your return. Provide your order number and email, and you will receive a USPS label for your return shipment.

Return Shipping Costs:

Items that are returned for a full refund will have $7.95 withheld from their refund to cover the cost of return shipping.

Items that are returned for an exchange will not have money withheld from their refund, and the return label will be provided free of charge.

How do I return a purchase made at a Dardano’s Shoes retail location?

Our in-store return policy differs from our online return policy, please read below for the return policy details:

Dardano’s Comfort Guarantee:

We welcome you to try your new Footwear for fit and comfort. All we ask is that you do so on a carpeted surface. If for any reason you are not satisfied with your new footwear, please return them with your original box and receipt within 30 days for a full refund or exchange.

After 30 days, or if proof of purchase is not available, a store credit or exchange will be issued.

Footwear that is worn or can’t be restocked is non-returnable.

Items purchased at a Dardano’s Shoes store location can only be returned or exchanged at that Dardano’s location. The Internet Sales Department will not accept or process returns or exchanges for items purchased at a Dardano’s Shoes store location.

Please contact a Dardano’s Shoes Sales Associate at 303-692-9355 (option#2) for any questions regarding the in-store return policy.

Thank you for your purchase! We appreciate the opportunity to do business with you!